Data Security & Privacy

Secure by Design

From the ground up, our systems are designed with security in mind. We apply industry best practices to secure every layer of our infrastructure—data storage, code, and communication.

Privacy Comes First

We only collect the data we need to provide and improve our services. We do not sell, trade, or misuse your personal information. Your privacy is non-negotiable.

Access Is Strictly Controlled

Only authorized team members have access to sensitive systems, and only when necessary. We use a role-based access system with multi-factor authentication (MFA) to ensure that data is only accessible to the right people at the right time.

Data Encryption

All customer data is encrypted both at rest and in transit, using modern encryption standards. This means your information is protected whether it's stored on our servers or moving between systems.

No Human Access to Sensitive Personal Data

We've designed our systems so that even our own team doesn't directly access your most sensitive data. In exceptional cases (such as legal obligations), access is granted only through tightly controlled and logged procedures.

Constant Monitoring

We monitor our systems for unauthorized access, unusual activity, or potential vulnerabilities. Regular audits help us stay ahead of threats.

Security Awareness

All Knowmi AI team members undergo ongoing security training to stay current on evolving threats, phishing tactics, and best practices.

In Case of a Problem

If there's ever a concern about data security, we act immediately. We have a structured incident response plan that allows us to identify issues quickly, notify affected parties if necessary, and prevent recurrence.

Got Questions?

We welcome your questions about our data security and privacy practices. Reach out to us at [email protected] for more information.